Terms & Conditions

Welcome to www.piuminidanesi.com.
Our Details
Danimarca srl Piumini Danesi pooq dene.
Via delle Molette 40 – I-00013 Mentana, Rome Italy.
info@piuminidanesi.com – Phone +390690015538 Fax +390690015958
Registered in Italy : Trib di Roma no. 8367 1984
Registered: Danimarca srl Piumini Danesi Via Francesco Crispi 32 - 00187 Rome Italy
Tax no 06749380587 – Vat 016080 91003

Returns

Should a client not be satisfied with a product, the unused item can be returned 14 days after receipt of the goods but with due notification by mail or fax to Danimarca srl Piumini Danesi. If you take delivery of a package from us and the contents have been damaged in transit, we will exchange the damaged items without charge to you provided you return the damaged item(s) to us within 14 days of taking delivery.

Defective items: You have the right to return a faulty item within 28 days along with proof of purchase.

Incorrect Items: If we have sent you an incorrect item, please notify our Customer Relations Department as soon as possible by fax or e mail and return the incorrect item to us and specify the correct details in writing. If you would like us to replace the incorrect item with the item you ordered we will send you the correct item as soon as possible or alternatively we will refund the item once it has been returned. We will not charge you for the incorrect item and we must have the incorrect item returned before investigating.

Please return any incorrect item to our Mentana address, we will replace or refund you for the incorrect item upon receiving the returned unused goods.

Until you return items to us you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for returned packages damaged during transit back to us. It is your responsibility to wrap products adequately to prevent damage. Returned Items has to be shipped to:

Danimarca srl Piumini Danesi, Via delle Molette 40, 00013 Casali di Mentana Roma Italy

Customs Duties

If you order items for delivery outside Italy they may be subject to import duties and taxes. These are levied once the items reach the specified destination. You, the customer are responsible for any import duties incurred on your own purchases. Danimarca srl Piumini Danesi have no prior warning on whether these charges may be incurred or what value they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Customs authorities may request personal information such as Social Security number when inspecting your parcel; failure to provide this information to Customs will result in the parcel being returned. In this instance we are unable to refund the cost of postage and packaging. Please note that for items you order through our Website you are considered the importer and must comply with all laws and regulations of the country in which the items are to be delivered. Please note that cross-border deliveries are subject to opening and inspection by customs authorities. Danimarca srl Piumini Danesi cannot guarantee that your goods will arrive in the same condition that they were dispatched should they be subject to inspection.

Privacy and Communications

When you place an order, we collect certain personal and transactional information (e.g. name, address, email address, credit/debit card details). For details on how we use this information, please read our Privacy Statement.

To fulfil our obligations to you under these Online Shopping Terms and Conditions we communicate with you by e-mail and by posting notices on the Website. You agree to receive communications from us electronically and that this electronic communications will satisfy any legal requirement for communications in writing.

The contract between us

When you place an order to purchase items using our Website this is an offer by you to us to purchase such items. By ordering you are providing details which are true, accurate, current and complete and that the credit or debit card details are correct and your own.

We will confirm receipt of your order by sending you an email summarising the details of your order ('Order Confirmation E-mail'); this is the point at which we accept your order and the contract is formed.

Age Restrictions

We only sell items to adults (i.e. those aged 18 or over). If you are under 18, you may use this Website only with the involvement of a parent or guardian.

Colours, specifications, dimensions and descriptions of products

We have made every effort to display the colour specifications, dimensions and descriptions of items on the Website as accurately as possible. The colour you see will depend on the resolution of your monitor. We cannot guarantee that your monitor's display of any colour will always reflect

Prices

Products are invoiced in € Euro at the price prevailing at the time you place your order. Prices displayed on the Website include Value Added Tax which will be charged at the current rate.

Delivery charge is an additional cost. Please refer to our Delivery Information on the website for full details. Although we try to ensure that all prices on the Website are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will contact you as soon as possible. You will have the option of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.

Prices displayed on the Website apply to online purchases and are the same prices of identical items you can purchased in our Italian stores. We reserve the right to update prices displayed on the Website at any point.

Danimarca srl Piumini Danesi AVS level 5, the highest level of security, meaning your card details are not kept. Should we need to issue a refund due to a price change or item being out of stock we will need to re-contact you to obtain your card details.

Cancellations

If you wish to cancel your order, please contact our Customer Relations Department. As we try to process orders immediately it may not always be possible to prevent an order from being despatched. If your order has already been despatched you may return the items to us in accordance with our Returns Policy (below).

As soon as we receive notice of your cancellation of an item we will refund the relevant part of the purchase price for that item together with the item's normal postage charge. We cannot refund any priority, express or courier component of the postage charge. This only applies if the order is cancelled prior to despatch.

Events beyond our reasonable control

We will not be responsible to you for any delay or failure to comply with our obligations under these On-line Shopping Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.

Alterations to this Website and Terms and Conditions

We reserve the right at any time to make changes to this Website, these On-line Shopping Terms and Conditions, Privacy Statement and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the Website or order items from the Website. Changes which we are required to make by law could apply to orders which you have already made. If any of the terms and conditions forming the contract between us is deemed invalid, void or unenforceable for any reason, it will be deemed severable and not affect the validity and enforceability of the remaining terms and conditions.

Waiver

If you breach these On-line Shopping Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.

Governing Law and Jurisdiction

These On-line Shopping Terms and Conditions are governed by and construed in accordance with the laws of Italy. You agree to submit to the non-exclusive jurisdiction of the Italian courts, as do us.

Customer Support & After Sales Support:

Please contact our Customer Relations Department Else Kappel Schmidt

• • Tel: Monday to Saturday from 9.00am to 19.30: +39 0690015538
  • Fax: 0039 0690015958
  • Email: info@piuminidanesi.com

Our Details

Danimarca srl Piumini Danesi is the trading name Piumini Danesi pooq dene,

Registered in Italy : Trib di Roma no. 8367 1984

Registered: Danimarca srl Piumini Danesi Via Francesco Crispi 32 - 00187 Roma Italy Tax no 06749380587 – Vat 016080 91003